Returns & Exchanges
Faithfull The Brand offers a 14-day return period for all full-priced items provided they are in original condition with all tags attached. We strive to make your return or exchange process as seamless as the effortless silhouettes we create.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Attach Label
Download and print your pre-paid shipping label from the portal and affix it clearly to the outside of your return parcel.
Drop Off
Hand your package to the designated courier service and retain your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing